CRM System Development with High Customization and Multi-Tenant Architecture
Enterprise Package Solution

CRM System Development with High Customization and Multi-Tenant Architecture

Our client is a leading enterprise specializing in innovative CRM solutions. They are committed to providing robust and customizable systems that enhance customer relationship management and ensure data security.

CRM System Development
Tech stackReactNative
Project ScopeStage 4: Implementation & Coding
Development Timeline2024/12 - Present (Latest update: 2025/08)
Project Size1MM

Challenges and Solutions

1. Lack of Design Documentation

Solution: Created know-how documents and mapping guides for source code and screens to facilitate quicker investigation.

2. Complex and Disjointed Old Source Code

Solution: Conducted thorough investigation and confirmed development direction with timely QA support.

3. Complex Business Logic

Solution: Improved documentation clarity and created supplementary guides for easier understanding.

Features

The CRM system includes the following key functions:

1. Employee, Customer, Product, and Activity ManagementManages various entities such as employees, customers, products, business cards, and activities.
2. Advanced Analytics and TimelineProvides powerful analytical tools and timeline functionalities.
3. Calendar IntegrationIntegrates calendar functionalities for efficient scheduling and management.
4. Multi-Tenant ArchitectureOperates on a multi-tenant model, ensuring separate databases for each tenant to maintain data independence and security.
5. High Customization
  • Add new items to entities and establish relationships between items.
  • Customize the interface, including display arrangement, date format, and color scheme.
  • Add new entities as needed (e.g., a new category for management).
6. Web and App SupportSupports both web and app versions, with all operations performed through API connections to the server.

Achievements

Our client has praised the technical proficiency of our team. They highlighted our ability to navigate complex challenges and deliver high-quality solutions. The client appreciates our dedication and the improvements in communication and investigation processes, which have contributed to the project's success.

Enterprise Package Solution