Privacy Policy 

SY Partners., JSC (hereinafter referred to as "we" or "our") is committed to protecting the personal information of our users. This Privacy Policy (hereinafter referred to as "this Policy") outlines how we may collect, use, and share personal information, and how users can manage their personal data. 

1. Business Information 

Company Name: SY Partners Joint Stock Company (SY Partners., JSC) 

Address: 8F An Phu Building, 24 Hoang Quoc Viet Str., Cau Giay Dist., Hanoi, Vietnam 

Japan Office: 2F, Industrial Trade Center Building, Yamashita-cho 2F, Naka-ku, Yokohama, Kanagawa 231-0023, Japan 

Representative: Vu Thi Bich Ngoc 

2. Personal Information Collection 

When users register for our services, we collect identifiable personal information such as names, birthdates, addresses, phone numbers, and email addresses. We also collect details related to your service requirements (e.g., project objectives, challenges, budget, timeline) when users submit inquiries or comments through our forms. 

We use cookies to automatically record your visit, including data such as visit time, pages viewed, time spent on each page, referring site, browser type, operating system, network location, and IP address. This information helps us compile general statistics about website usage and visitor numbers. 

3. Purpose of Using Personal Information 

We use the personal information we collect from users for the following purposes: 

  • To provide information about new features, updates, and promotions related to the services users are utilizing via email. 

  • To contact users as necessary for maintenance or other service-related matters. 

  • To respond to user comments and inquiries. 

  • To identify users who violate our terms of service or use our services for unauthorized purposes and to deny them access. 

  • To invoice users for paid plans. 

  • To analyze browsing and purchase histories to inform users about new products and services relevant to the IT business.  

Changes to the purposes of use will only be made if they are reasonably related to the original purposes. When changes are made, we will notify users or make an announcement using our designated methods. 

4. Personal Information Security 

We strive to keep personal information accurate and up-to-date, and protect it from unauthorized access, alteration, leakage, loss, and damage. We conduct training for all employees and executives and regularly inspect on-site management practices. 

5. Joint Use of Personal Information 

We engage in joint use of personal information as follows: 

  • Entity Responsible for Managing Personal Information: SY Partners Japan Co., Ltd. 

  • Purpose of Joint Use: Same as the "Purpose of Use" listed above. 

  • Items Shared: Names, addresses, phone numbers, email addresses 

  • Scope of Joint Use: Companies within our corporate group 

6. Provision of Personal Information to Third Parties 

We do not provide personal information to third parties without obtaining prior consent from the individual, except as required by law. 

7. Data Anonymization  

When creating anonymized processed information (personal information processed to prevent identification of specific individuals and irreversibly altered), we undertake the following actions: 

  • Ensure proper processing according to legal standards. 

  • Implement security measures as required by law. 

  • Publish information categories contained in the anonymized processed data. 

  • Verify against other data to identify the source of the anonymized information. 

8. Handling of External Links   

This Privacy Policy does not apply to other websites linked from our site. Please refer to the privacy policies of those websites for information on how they handle personal data. 

9. Cookies 

Cookies are data sent from a web server to a web browser. They help identify users' computers and enhance their experience on our website. The cookies we use do not contain personally identifiable information. Users can disable cookies through their web browser settings. 

10. Revisions to This Privacy Policy 

We may revise this Privacy Policy as needed to improve and enhance our practices. Any changes will be updated on this page. 

11. Disclaimer

While we strive to ensure the accuracy of the information on our website, we do not assume responsibility for any actions taken by users based on this information. We are not liable for any damages resulting from the use of our website or damages caused to third parties by users. 

【Contact Information】 

For inquiries or requests regarding our handling of personal information, please contact us at: 

E-mail：[email protected] 
Phone：(+84) 914-13-9998 
Business Hours：08:00～17:30 
Privacy Officer: SY Partners., JSC 

Established: September 5, 2024