Logo SY Partners

SIGNAL = 信用 · TRUST AS A PRINCIPLE

Led by senior engineers, building systems clients trust.

“SY” in SY Partners stands for “Shinyō” (信用), meaning “trust.” It is the most important principle at the heart of everything we do - from business to technology.

SY Partners was founded by a group of Project Managers with more than 10 years of experience in offshore software development for the Japanese market.

As Vietnam’s economy continues to grow, the software development landscape is changing rapidly. In the past, cost competitiveness was one of Vietnam’s greatest strengths. Today, however, clients expect more than simply cost efficiency. They expect a partner who can see things from their perspective, understand the essence of the challenges they face, create value together, and lead projects to successful outcomes with confidence. Through years of experience, we have come to deeply understand the importance of this approach.

That is why we founded SY Partners: to grow and evolve alongside our clients, and to build software together that delivers meaningful business results.

Our mission is to turn the potential of Vietnamese engineering into greater value - earning trust one step at a time, and shaping the future together with our clients.

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TOTAL EMPLOYEES
250+
Vietnam · Japan
PROJECT
200+
Delivered
OFFICES
2
Hanoi · Yokohama
JAPANESE SPEAKERS
120+
on the team
Client Satisfaction
98%
Client-rated

Our offices

One team across Japan and Vietnam - delivering technology solutions for Japanese businesses.

VIETNAM OFFICE

  • Company NameSY Partners., JSC
  • Legal RepresentativeVu Thi Bich Ngoc
  • Address3rd Floor, Luxury Building, No. 99 Vo Chi Cong Street, Xuan Dinh Ward, Hanoi, Vietnam
  • Number of employees230
  • Hotline+84 91-413-9998
  • Email[email protected]
  • CertificationISO/IEC 27001:2022

JAPAN OFFICE

  • Company NameSY Partners Japan
  • Legal RepresentativeVu Thi Bich Ngoc
  • Address〒231-0062 5F, Sakuragicho City Building, 3-7-2 Sakuragicho, Naka-ku Yokohama, Kanagawa, Japan
  • Number of employees20
  • Hotline+81 90-4873-5330
  • BankMUFG
  • Registered Licenses① Worker Dispatching Business License No. 派14-303807 ② Charged Employment Placement Businesses License No. 14-ユ-302339

Our services

From core systems to enterprise platforms - engineered for real business results.

AI Agents

Deploy AI agents that know your business, answer from your own documents and cite their sources - in Teams, Slack or your own web app.

RAG & Multi-agentGrounded Answers
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Offshore Development

Build a dedicated engineering team in Vietnam with bilingual delivery support for long-term product and system development.

Dedicated TeamBilingual Delivery
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Legacy Modernization

Transform outdated systems into maintainable, secure and scalable platforms ready for future business growth.

System AssessmentCloud Migration
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DX/AX Consulting

Turn business challenges into a practical digital roadmap, from discovery and PoC through implementation.

Strategy & DiscoveryPoC Development
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Testing & QA

Accelerate test design, execution, regression and bug fixing with AI-assisted QA for fast-moving product teams.

AI-Accelerated QAMaintain & Enhance
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E-Commerce (Magento)

Build, customize and integrate Magento 2 stores, from requirements definition through release and maintenance.

Magento 2Order Management
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Salesforce

CRM consulting and development on Sales, Service and Experience Cloud, from org setup to custom Apex and LWC.

Certified DevelopersLightning Migration
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Data Engineering

Pipelines that collect, process and store your data for analytics and machine learning, with Apache Spark and Snowflake.

Real-time ETLAdvanced Analytics
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SYP Talents

Recruitment on a platform with AI built in, from the job description to onboarding, in Japanese, Vietnamese and English.

AI MatchingOne-stop Hiring
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The values behind our name

PRO

Professional in every commitment

TRUST

Earn trust through quality and transparency

TOGETHER

Grow together with clients and teammates

FAQ
Is SYP hiring? +
Yes. We hire both experienced professionals and interns. See the Careers section on our website.
Where is SYP located?+
Head office: 3rd Floor, Luxury Building, No. 99 Vo Chi Cong Street, Xuan Dinh, Hanoi. Japan office: 5F, Sakuragicho City Building, 3-7-2 Sakuragicho, Naka-ku, Yokohama, Kanagawa.
How do we start working together?+
Contact us by email, hotline, LINE, or the form; SYP then proceeds through business consulting → requirements definition → design → development → testing → deployment → maintenance.
What about security and NDAs?+
SYP is certified to ISO/IEC 27001:2022 and strictly protects client data and source code. All of our case studies are anonymized under NDA. Specific security measures are agreed upon for each project based on the client's policies.
Can the team size be scaled up or down?+
Yes. SYP supports flexible scaling of team members according to project phase (for example, scaling up before a release and scaling down during maintenance).
How does the quality compare to a Japanese team?+
Clients report that quality meets expectations and deadlines are met; SYP holds ISO 27001 certification and has positive testimonials from Japanese clients.
Can SYP work in Japanese?+
Yes. With over 10 years of experience serving Japanese clients, SYP communicates directly in Japanese and English, with no interpreter needed. Every project is supported by dedicated Bridge SEs who handle requirements, progress reports, and Q&A in Japanese, so both sides stay aligned throughout the project. Our Yokohama office also allows for in-person meetings whenever needed.
What services does SYP offer?+
SYP offers 9 main services: 1. AI Agent Development — reliable AI agents adapted to each client's own documents and data. 2. Offshore Development — dedicated full-stack teams in Vietnam, from ideation through operations. 3. Legacy System Modernization — migrating old or complex systems onto platforms that are maintainable, secure, and scalable. 4. Digital Transformation (DX) Consulting — consulting and software development for digital transformation using modern technology. 5. Testing & QA — end-to-end testing for product and platform companies, accelerated with AI. 6. E-Commerce (Magento) — Magento 2 stores built around the way you sell, from requirements definition through long-term operations. 7. Salesforce Consulting & Development — a certified team for Sales, Service and Experience Cloud, from new org setup to custom Apex and LWC development. 8. Data Engineering — reliable data pipelines and platforms that turn scattered data into informed decisions and business value. 9. SYP Talents — AI-powered IT recruitment in Japanese, Vietnamese and English, from job description to onboarding.
How can I contact SYP?+
Email [email protected]; Hotline +84 91-413-9998 (VN) / +81 90-4873-5330 (JP); LINE @623qbtwo; or the contact form on syp.vn.
What kind of company is SY Partners?+
SY Partners (SYP) is a Vietnamese system integrator that has been delivering system and web development for the Japanese market for over 10 years, with offices in Hanoi and Yokohama. SYP offers nine core services: AI agent development, offshore development, legacy system modernization, DX (digital transformation) consulting, and testing & QA, as well as Magento e-commerce development, Salesforce consulting & development, data engineering, and SYP Talents, an AI-powered IT recruitment service.
What are SY Partners' weaknesses?+
Thank you for asking directly. We do not consider ourselves a perfect company. If we must name one thing, SY Partners is not the type to chase the lowest price: we prioritise quality and long-term trust, so on price alone we can look expensive. On the concerns that usually come with offshore development - language and quality - we cover them carefully with direct communication in Japanese, a bridge SE stationed with your team full time, short daily meetings, and management practices based on ISO 27001. For an explanation fitted to your own situation, our team is glad to talk it through with you.

Our core values

Six principles that decide how every engagement runs.

★

The highest product quality

We always ensure that the product and service quality must be the best for our clients.

◆

Diverse skillset

Continuously improving our knowledge and expertise to meet the latest technical requirements.

⚖

Professional ethics

Adhering to ethical business practices and maintaining transparency in our operations.

∞

Long-term cooperation

Building sustainable and mutually beneficial relationships with both our partners and clients, maintaining trust and long-term cooperation.

☎

Enthusiastically supportive

Always provide the fastest and most attentive customer support.

✦

As a partner and companion

We are not only a service provider, but also a companion to our customers.

LEADERSHIP - BOARD OF MANAGEMENT

Vu Thi Bich Ngoc SY Partners

Vu Thi Bich Ngoc

CEO, Founder

Over 20 years of experience in project management and over 22 years of working with the International market.

SY Partners members

Nguyen Dinh Ba

Deputy Director, Co-Founder

Over 17 years of experience in project management, working with the International market, such as Japan, Australia, US...

SY Partners members

Nguyen Hoang Thien Quoc

CTO

Over 27 years of experience working with international markets such as Japan, Australia, the United States, the EU... in Fullstack Web & Mobile App development, DevOps…

SY Partners members

Do Minh Khoi

General Project Manager

Over 12 years of experience managing large projects in the Japan, Australia, and Vietnam market.

CLIENT VOICES

What our clients say

Beyond the high quality, we really feel the speed of development. Deadlines are strictly met, and high quality is maintained.

Mr. Junpei Suzuki - Product Manager
SpiderPlus & Co.

SYP places strong emphasis on quality and has established robust quality assurance processes. As a result, we can confidently entrust them with end-to-end system development.

Mr. Kimihiko Asabe - Deputy Division Manager, DX Platform Division
Nomura Research Institute (NRI)

The quality of service provided by SY Partners is truly remarkable. They always ensure that all of our requests are met on time and with the best quality possible.

Mr. Satoshi Kosugi - CEO
Overture Inc.

SY Partners has committed to ensuring that their customers always receive high-quality IT products that meet all technical requirements. We have collaborated with SY Partners on many IT projects and have always been satisfied with the products and services they provide.

Ms. Usui Kiki - CEO
Hubbit, Inc.

We have collaborated with SY Partners on a software development project and were very impressed with the professionalism and dedication of their technical team.

Mr. Takuya Kubota - Co-Founder & CTO
mui Lab, Inc.
NRIOverturei-JobHubbitAITSmui LabSpiderPlus

OUR WORKFLOW · AI-NATIVE ENGINEERING

AI proposes. Humans decide.

AI is embedded in how we work - not bolted on per person. Every piece of work follows the same accountable flow, and a human always makes the final call.

  1. Human

    Directs the work

  2. AI

    Drafts & assists

  3. Human validation

    Reviews & approves

  4. Quality gate

    Automated checks

  5. Delivery

    Ships with confidence

AI-NATIVE SDLC · SEVEN STEPS, ONE CLOSED LOOP

  1. STEP 01

    Business Consulting

    Research the client's business goals, project goals and operations, study the market, and identify the key factors needed to propose suitable solutions.

    AI + HUMAN CONTROL

    AI analyzes market and data; consultants review and decide.

  2. STEP 02

    Requirement Definition

    Define software requirements, key features, functions, and technical conditions so the product meets real customer needs.

    AI + HUMAN CONTROL

    AI drafts specs and edge cases; BAs confirm them with the client.

  3. STEP 03

    Designing

    Define the software architecture, core components, and user interface. Ensure the product is scalable, upgradable, and secure.

    AI + HUMAN CONTROL

    AI proposes design patterns; architects approve the final design.

  4. STEP 04

    Development

    Build the product on the agreed requirements and design blueprint, using the right technologies and tools for a high-quality result.

    AI + HUMAN CONTROL

    AI generates code and tests; engineers review every change.

  5. STEP 05

    Testing

    Ensure the software meets requirements and works accurately. QA specialists run rigorous testing and fix issues when necessary.

    AI + HUMAN CONTROL

    AI creates and runs test cases; QA judges the results.

  6. STEP 06

    Deployment

    Install, configure, and test the product before and after it is deployed into the real application environment.

    AI + HUMAN CONTROL

    AI prepares release steps; engineers approve each rollout.

  7. STEP 07

    Maintenance / Operation

    Maintain and operate the product to keep it stable, and improve or upgrade it whenever necessary.

    AI + HUMAN CONTROL

    AI detects anomalies and suggests fixes; humans approve actions.

Continuous feedback loop · operation insights start the next cycle

CERTIFICATIONS & PARTNERSHIPS

Salesforce CertifiedAWS Solutions ArchitectAWS DeveloperSF Sales & Service CloudSF Marketing Cloud / PardotSF Platform DeveloperISO 27001:2022
Trust isn’t claimed - it’s a track record.Talk to our team →

TECHNOLOGY

Our technology stack

The tools and platforms we use to deliver enterprise-grade solutions.

JavaC#.NETPHPPythonReactAngularVue.jsNode.jsAWSSalesforceMagentoPostgreSQLMongoDBDockerKubernetes
Explore Our Technologies
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