SY Partners AI Integration Service

"AI" is no longer a topic exclusive to large corporations. For small and medium-sized enterprises (SMEs), it is rapidly becoming a key to achieving maximum results with limited resources. 

According to McKinsey’s March 2025 report The State of AI: How organizations are rewiring to capture value, more than three-quarters of companies—including many with annual revenues under $500 million—already use AI in at least one business function, and early adopters are beginning to post tangible bottom-line gains. 

This trend highlights a powerful shift: AI is no longer experimental—it's operational. But while the potential is clear, many SMEs still face challenges when it comes to implementation, integration, and scaling. That’s where the right support makes all the difference. 

With SY Partners, you're in good hands. 

Why Choose SY Partners? 

To successfully implement AI, choosing a reliable partner is essential. SY Partners stands out for its technical expertise, responsive support, and transparency. 

1. Proven Track Record with Japanese Clients 

With extensive experience collaborating with Japanese companies, we understand business practices, quality expectations, and workflow structures. 
All communication can be conducted entirely in Japanese. 

2. Strong Engineering Team with AI Expertise 

Our engineers are highly skilled in AI frameworks such as Python, FastAPI, and LangChain. From system design to API integration and LLM deployment, we provide end-to-end technical support with accountability. 

3. Commitment to Security and Quality 

We are certified under ISO/IEC 27001:2022 for information security. 
From requirements gathering to final delivery, we maintain strict quality and security standards throughout the project. 

4. Transparent Project Management and Reporting 

We ensure full visibility through deliverable reviews, regular reports, and open issue tracking. 
Building trust with our clients is our top priority, and we provide a structured, reassuring workflow. 

SY Partners' AI Solution Coverage 

SY Partners offers development support and integration with cutting-edge AI services tailored to specific business use cases. 

Our Coverage Includes: 

• Chatbots and automated FAQ systems using generative AI (ChatGPT, Claude, etc.) 
• API integrations with cloud AI platforms like Microsoft Azure AI, Amazon Bedrock, and Google Vertex AI 
• Development of custom AI applications for rule-based workflows and data input support 
• Automation of internal processes via RPA × AI and OCR × AI combinations 
• Fine-tuning of AI models and prompt engineering support for LLM optimization 

Technology Stack & Tool Expertise 

• LLMs: OpenAI (GPT-4/4o), Azure OpenAI, Claude, Gemini (formerly Bard) 
• Infrastructure: Azure AI Studio, AWS Bedrock, GCP Vertex AI 
• Programming: Python, FastAPI, LangChain, Streamlit 
• Integration: REST API, Webhook, Slack / LINE / Microsoft Teams Bots 

Achievements

Project Overview

We are developing a system designed for elderly individuals in Japan, particularly those living alone or without family support. This system enables 24/7 automatic conversations and analyzes real-time facial expressions and emotional cues. Its goal is to provide a constant and reassuring companion, ensuring that seniors never feel isolated.

• Client Country: Japan
• Service: AI Integration
• Domain: Video Communication
• Project: Development of an AI video call bot equipped with emotion recognition for video conversations
• Technology Stack: AWS services, OpenAI, Emotion Recognition, etc.

Client Overview

• Client Type: Elderly care facilities in Japan

   

Challenges

• Isolation and Loneliness: Many elderly individuals live without family support, experiencing severe loneliness.
• Mental Health: Lack of regular social interaction can lead to mental health issues such as depression and anxiety.
• Communication Barriers: Physical or cognitive impairments may make it difficult for elderly individuals to express their feelings or needs.

SY Partners’ Solution

• 24/7 Support and Companionship

  We developed an AI-powered video call bot that engages in continuous and meaningful conversations with elderly individuals, helping reduce their sense of loneliness and offering around-the-clock support.

• Real-Time Emotion Recognition

  The system incorporates advanced facial and vocal emotion recognition to detect and respond to the user's emotional state in real time. If negative signs (such as sadness or anger) are detected through voice or facial expressions, alerts are sent to a call center representative, and reports on emotional trends are generated for review.

• Personalized Conversations

  The bot customizes conversation topics and responses based on individual preferences and emotional cues, ensuring personalized and meaningful interactions.

   

Results

• Over 90% of elderly users provided positive feedback.
• Reports indicated significant improvements in user satisfaction and emotional support.

This project not only enhanced the quality of life for elderly individuals but also demonstrated the social impact of leveraging AI to address issues of isolation and mental health in care facilities.

Partner with SY Partners

Choose SY Partners as your trusted ally on the journey to integrate AI into your business systems. We are committed to helping you overcome challenges and generate sustainable value. Contact us today to learn more about our AI integration services and how we can support your organization.