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AI Integration service

SY Partners AI Integration Service

In today's digital age, content management systems (CMS) are essential tools for companies to efficiently build and manage their websites. However, the expected results are not always achieved due to challenges in CMS implementation and customization. 

To address these challenges and build the optimal CMS tailored to the needs of businesses, SY Partners provides comprehensive support from consulting to development and operation. 

1. Service Overview 

In addition to traditional system development services such as CMS, CRM, and ERP, we leverage the power of AI to offer groundbreaking solutions, tackle complex problems, and support data-driven decision-making. 

By combining strong domain knowledge with advanced technical expertise, we have successfully integrated AI into the systems of clients across various industries. Our AI integration services not only provide individually customized and flexible solutions but also enhance automation capabilities and optimize business processes. 

We understand that every business has unique needs and goals. Therefore, we approach each project with a customized mindset, focusing on understanding the specific requirements and business processes of our clients. From predictive modeling and data analysis to process automation and human-machine interaction, we work closely with our clients to build and deploy the optimal AI solutions. 

Our expert team has a deep understanding of cutting-edge AI algorithms and technologies and extensive experience applying them across various industries. We are committed to providing reliable and effective AI solutions, capturing new opportunities, optimizing workflows, and improving organizational productivity. 

2. Achievements

Video call bot using AWS services & ChatGPTEmotion recognition system in customer calls

2.1 Project Overview 

We have developed a system that conducts 24-hour automated conversations and analyzes facial expressions and emotional cues in real-time for elderly individuals living alone or without family in Japan. This system aims to provide companionship and ensure that the elderly do not feel isolated and can live with peace of mind. 

  • Client Country: Japan 
  • Service: AI Integration 
  • Domain: Video Calls 
  • Project: Building an AI video call bot with an emotion recognition system for video calls 
  • Technology Stack: AWS services, OpenAI, emotion recognition, etc. 

2.2 Client Overview 

Overview: Japanese elderly care facility 

Challenges: 

  • Isolation and Loneliness: Many elderly individuals live without family and feel severe isolation. 
  • Mental Health: Lack of regular social interaction can lead to mental health issues such as depression and anxiety. 
  • Communication Barriers: Physical or cognitive impairments can make it difficult to express emotions and needs effectively. 

2.3 SY Partners' Solution 

  • 24-Hour Support and Companionship: Developed an AI video call bot that engages in continuous and meaningful conversations with the elderly, reducing feelings of loneliness and providing constant support. 
  • Real-Time Emotion Recognition: Implemented advanced facial and voice emotion recognition to detect and respond to the emotional state of the elderly in real-time, making them feel understood. The system alerts call center staff if negative signs (sadness, anger, etc.) are detected in the voice or facial expressions and provides reports on the emotional trends of the elderly. 
  • Personalized Conversations: Customized conversation topics and responses based on individual preferences and emotional cues to achieve more personalized and meaningful interactions. 

2.4 Achievements 

Received positive feedback from 90% of the elderly, reporting improved satisfaction and emotional support. 

This project not only improved the quality of life for the elderly but also demonstrated the social impact of addressing isolation and mental health challenges in care facilities using AI. 

Machinery management system for constructions sites

Choose SY Partners as your trusted partner in integrating AI into your company's systems. We help you overcome challenges and create sustainable value for your business. To learn more about our AI integration services and how we can support you, contact us today.